Harbinge.rs builds field intelligence products that reduce operational friction.

[email protected]

Industries: Healthcare IT

When your CMDB lies,
your whole operation suffers.

Healthcare IT teams carry the location burden for every endpoint across facilities that never stop moving: WOWs, tablets, infusion pumps, workstations. The CMDB is a snapshot of last quarter, not today.

You cannot secure an asset you cannot locate.

No VPN. No MDM enrollment. No network integration. A data review, not an infrastructure review →

Workstations on wheels belong to no department. They drift floor to floor, get parked in hallways, and quietly colonize storage rooms. Your CMDB shows where they were enrolled, not where they are today. When a ticket comes in, your tech's first task is to find the device before they can work on it.

Travel and agency nurses rotate through buildings they've never seen before. They can't brief each other on equipment location because they don't know it themselves. Equipment accountability falls entirely on your IT team, and that team is already stretched across a campus that never sleeps.

When your IR team needs to know which devices were active on which floors during a security incident, or your security lead needs a defensible asset inventory for a HIPAA Security Rule review, the answer has to be immediate. "We think it was in 4-East" is not a record.

Used by: Healthcare IT directors, systems administrators, field technicians, and compliance managers across hospital campuses and multi-facility health systems.

Asset inventory is control #1

01
Nobody writes a survey finding when a workstation's location is wrong. But every security framework you're already measured against starts with knowing what you have and where it is: the HIPAA Security Rule's device and media accountability requirement, NIST CSF's ID.AM-1 (physical devices and systems inventoried), HITRUST, and CIS Control 1. A CMDB that drifts isn't a compliance footnote; it's the foundation control failing quietly underneath everything built on top of it.
02
Refresh cycles, lease returns, and mass firmware remediation all depend on knowing where every device actually is, not where it was enrolled. Forager updates the location record as a byproduct of the ticket work your techs already do, so the inventory a refresh or a lease-return reconciliation depends on is never more than a shift old.

Situations your team is dealing with right now.

Every scenario below is a problem Forager was built to solve.
01
The help desk call at 2am: "The medication cart in 4-East is missing."

A per diem nurse is calling. You have no idea which of your 12 carts went where during the last shift change. With Forager, last-confirmed location is on every asset record. Your on-call tech navigates directly there: no physical search, no waking up a charge nurse to escort them.

02
Lease term ends Friday. 340 laptops need to go back, verified against the manifest.

The leasing company's count and your count don't match, and every unit you can't confirm as returned is a bill you keep paying. Filter by lease ID, cross-check confirmed locations against the manifest, and know exactly which units are missing before the truck shows up, not after the invoice does.

03
Ransomware incident. Security needs a device inventory from the last 72 hours.

Which devices were active, where were they located, who confirmed them? The Forager attestation log has every record with timestamp, confirming user, floor, and room. Your IR team has the full picture without interviewing every tech who was on shift.

04
A new wing opened six months ago. The CMDB still shows the old building.

It doesn't have to be a project. Every ticket your techs close updates the asset's confirmed location and pushes it to ServiceNow or any webhook-capable CMDB within seconds. The database improves continuously as a side effect of normal workflow, not as a separate cleanup effort.

05
A firmware push just affected 200 workstations across three floors.

Create a Remediation Sprint from the affected asset list. Forager assigns devices by last-known location to each tech, navigates them there via floor plan, and tracks progress in real time. You watch the dashboard fill in, device by device, until every workstation is cleared.

06
Contractors are on site who've never been in the building before.

They open Forager and see every assigned device pinned on the floor plan. No verbal briefing, no escort required. Every confirmation is attributed to the specific contractor by name and timestamp: full accountability from the first scan, visible to your team in real time.

07
A refresh project kicks off with a device inventory, run by contingent staff who've never seen the building.

Temp staff don't know your rooms, your naming conventions, or your standards; normally that's days of ramp-up before they're productive. With Forager the inventory survey doubles as the onboarding: walk the floors once, and the same app that captured the count is what the crew uses for the rest of the engagement. The moment the survey's done, the project team is already productive, working from real location data instead of a manifest someone still has to go re-verify.

How Forager fits into your workflow

01
Every tech confirmation during normal ticket work pushes an updated location to your CMDB automatically; accuracy improves as a side effect of work your team is already doing.
02
Remediation Sprints coordinate large-scale incident response across distributed teams: assign by location, track progress live, close when every device is cleared.
03
The attestation log is audit-ready at all times: every confirmation timestamped, attributed, and exportable for HIPAA Security Rule reviews, incident response, or internal audit.

Ready to deploy Forager at your facility?

Get in touch and we'll scope a deployment for your environment.